Shipping policy

Shipping & Delivery Information

At Layna.com.au, we strive to ensure a smooth and timely delivery experience.


Processing & Shipping Times

Most orders are processed and shipped within 1–2 business days of payment.

Some items, such as print-on-demand products, require additional processing:


Standard print-on-demand items: Shipped within 7 days.


Embroidered products: May take up to 14 days to ship.

 

You will receive a confirmation email with tracking details and an estimated delivery date once your order has been dispatched.


Track your orders anytime by logging into your account:

https://account.layna.com.au

 

Shipping Rates & Delivery Times

Australia

Delivery Time: 2–10 business days

Shipping Fee: Flat rate of $10

Free Shipping: Orders over $100 ship for free

 

International

Delivery Time: 6–25 business days

Shipping Fee: Flat rate of $10

Free Shipping: Orders over $100 ship for free

 

Returns & Exchanges

We have a strict 14-day return policy. Please review our full return policy here:

Return Policy

 

Need Help?

If you have any questions, feel free to contact us:

Email: info@layna.com.au

Phone: +61476 543 398 (during office hours)