Shipping policy
Shipping & Delivery Information
At Layna Active, we strive to ensure a smooth and timely delivery experience.
Shipping Rates & Delivery Times
Australia
Delivery Time: 2–8 business days
Shipping Fee: Flat rate of $10
Free Shipping: Orders over $100 ship for free
International
Delivery Time: 6–14 business days
Shipping Fee: Flat rate of $10
Free Shipping: Orders over $100 ship for free
Processing Times
Most orders are processed and shipped within 1–2 business days of payment.
Some items, such as print-on-demand products, require additional processing:
Standard print-on-demand items: Shipped within 7 days.
Embroidered products: May take up to 14 days to ship.
You will receive a confirmation email with tracking details and an estimated delivery date once your order has been dispatched.
Track your orders anytime by logging into your account:
Returns & Exchanges
We have a strict 14-day return policy. Please review our full return policy here:
Need Help?
If you have any questions, feel free to contact us:
Email: info@layna.com.au
Phone: +61476 543 398 (during office hours)
